Terms and Conditions

Effective date: October 12, 2026

These Terms govern your use of www.ceramicsdentallab.com (the “Site”) and our text messaging program, run by Carlos Ceramics Dental Laboratory, Inc., doing business as Ceramics Dental Lab (“we”, “us” or “our”). By using the Site or opting in to text messages, you agree to these Terms.

Use of the Site

The Site gives information about our dental laboratory services for dental professionals. Use it only for lawful purposes and do not interfere with how it works. Do not send patient information through the Site’s forms.

Professional services

Our laboratory services are for licensed dental professionals. Content on the Site is general information, not medical or dental advice. Prices, turnaround times, rush service and warranty terms for a case are agreed between Ceramics Dental Lab and the ordering practice. Shipping options and prices shown on the Site, such as FedEx and USPS labels, may change; the lab confirms them when you order.

SMS / text messaging terms

  • Program name: Ceramics Dental Lab Customer Care & Promotions
  • Program description: when you opt in, you receive text messages from Ceramics Dental Lab, including replies to your inquiries, case and order updates, pickup reminders and promotional offers about our products and services.
  • How to opt in: enter your mobile number and tick the text message consent box on the contact form on our Site. Consent is not a condition of purchase.
  • Message frequency: varies with your inquiries and account activity.
  • Costs: message and data rates may apply.
  • How to opt out: reply STOP to any message. You will get one confirmation message and no further texts. You can also tell us to stop by phone or email.
  • Help: reply HELP to any message, or contact us at (305) 940-4040 or info@ccdl.co.
  • Carrier liability: carriers are not liable for delayed or undelivered messages.
  • Privacy: see our Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Intellectual property

All Site content, including text, photographs, video, logos and design, belongs to Ceramics Dental Lab or its licensors and is protected by law. Do not copy or distribute it without our written permission. Product, software and carrier names and logos shown on the Site, such as 3Shape, Labnext, iTero, FedEx and USPS, belong to their owners and show the systems and services we work with.

The 3D tooth models in the case-packing animation are adapted from “Data of synthetic 3D models of the human jaw, including teeth, ligaments, and bone structures” by Cristian Diaz, Carlos Andres Ferro Sanchez and Oscar Campo (Mendeley Data, 2024, doi.org/10.17632/xjsx7nfhj8.1), used under CC BY 4.0, and from the NIH 3D upper dental model 3DPX-003002 (public domain).

The Site links to other websites, such as scanner portals and maps. We are not responsible for their content or practices.

Disclaimer and limitation of liability

The Site is provided “as is”, without warranties of any kind. To the fullest extent the law allows, Ceramics Dental Lab is not liable for indirect, incidental or consequential damages arising from your use of the Site.

Governing law

These Terms are governed by the laws of the State of Florida. Any dispute about them will be heard in the courts of Miami-Dade County, Florida.

Changes to these Terms

We may update these Terms. Using the Site or our text messaging program after changes are posted means you accept the updated Terms.

Contact us

Carlos Ceramics Dental Laboratory, Inc. (Ceramics Dental Lab)
3363 NE 163rd Street, Unit 804, North Miami Beach, FL 33160
Phone (305) 940-4040 · Email info@ccdl.co

Need assistance? Call us(305) 940-4040