Effective date: September 24, 2026
Ceramics Dental Lab (“we,” “us,” or “our”) operates the website ceramicsdentallab.com. This Privacy Policy describes how we collect, use, and protect information when you visit our website or communicate with us.
Information We Collect
We collect information you voluntarily provide to us, including your name, practice or business name, email address, and phone number when you submit a contact form, use our chat widget, request information about our services, or send a case to our laboratory. We also collect standard technical information such as browser type and pages visited, through cookies and similar technologies, to help us improve our website.
How We Use Your Information
We use the information we collect to respond to your inquiries, provide our dental laboratory services, communicate about cases and orders, send information you have requested, and improve our services. We do not sell your personal information.
SMS/Text Messaging
By submitting your phone number through our website chat widget and agreeing to receive text messages, you consent to receive text messages from Ceramics Dental Lab, including customer care messages, account notifications, and promotional messages. Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
You can opt out of text messages at any time by replying STOP to any message. Reply HELP for assistance, or contact us at info@ccdl.co or (305) 940-4040.
Sharing of Information
We may share information with service providers who assist us in operating our website and delivering our services (such as our communications platform provider), and when required by law. These providers are obligated to protect your information and may not use it for their own purposes.
Data Security & Retention
We use reasonable administrative and technical safeguards to protect your information, and we retain it only as long as needed for the purposes described in this policy or as required by law.
Your Choices
You may request access to, correction of, or deletion of your personal information by contacting us at info@ccdl.co. You may opt out of marketing communications at any time using the unsubscribe link in emails or by replying STOP to text messages.
Contact Us
Ceramics Dental Lab
3363 NE 163rd Street, Unit 804, North Miami Beach, FL 33160
Phone: (305) 940-4040 · Email: info@ccdl.co